Page 231 - ELD Vol 14

02 Warranty Guide 231
Welcome to the new Volume 14 Catalogue

Our product portfolio offers a wide range of lighting solutions for domestic, retail and
3 YEAR WARRANTY 4 YEAR WARRANTY 5 YEAR WARRANTY 7 YEAR WARRANTY
commercial applications. In this volume we have introduced 150 new lines including
3 Y E A R W A R R A N T Y 4 Y E A R W A R R A N T Y 5 Y E A R W A R R A N T Y 7 Y E A R W A R R A N T Y
several completely new ranges as well as lots of additions to existing ranges.
Take a quick look at our new products glossary starting on page 6 to see new lines.
ELD Lighting warrants all manufactured products to be free from material defects and defective
Packing & Handling workmanship during the specified warranty period. The warranty period is dependent on the individual
product type as follows:- WARRANTY
CARRIAGE PAID £150 (UK MAINLAND)
ORDER BELOW CARRIAGE PAID, £9.95 DELIVERY CHARGES WILL APPLY FOR NEXT WORKING DAY
All Products - 3 years unless otherwise stated or excluded below
£250 (NORTHERN IRELAND, REPUBLIC OF IRELAND & CHANNEL ISLANDS)
ORDER BELOW CARRIAGE PAID, £17.95 DELIVERY CHARGES WILL APPLY FOR NEXT WORKING DAY
ELD Lighting accepts no liability for costs incurred because of a product failure and all returns must be
NO NEXT TIMED DELIVERY TIMED DELIVERY
MINIMUM WORKING DAY PRE 12PM PRE 10:30AM with prior consent / authorisation of ELD Lighting. At the discretion of ELD Lighting, faulty products that
ORDER +£7.50 +£15.00 are returned in accordance with the terms of this warranty will be repaired or replaced and returned free
of charge. All warranty claims must be logged and products returned to our customer service department
Order BEFORE 3.00pm for sameday despatch (excludes bespoke orders) complete with all parts in its original packaging (if possible) together with your invoice or proof of purchase
Delivery via third party courier normally next working day up to 6.00pm, and relevant paperwork within 30 days of the manifestation of a perceived fault. ELD Lighting shall not be
UK Mainland only (postcode exclusions apply) liable for any cost of removal or reinstallation pertaining to the defective product and such cost, if any, shall
2 to 3 working days for Channel Islands, Northern Ireland, Scottish Highlands & Islands
(additional charges may apply). be borne exclusively by the purchaser. All claims for product damage must be reported to our Customer
Service department within 72 hours of delivery and the delivery must be signed for “as damaged” on the
Proof of Delivery. The warranty is offered exclusively to the original purchaser of the product and is subject
Key to Symbols to the correct installation, operation, testing and maintenance of the product in accordance with associated
literature, current legislation and design intentions. The warranty period is based on a burning period of
240V Voltage 50mm Tape Cut Points 4,000 hours per year and adequate records of operating/testing history must be kept available for inspection.
Relative humidity, ambient temperature and ingress protection values must not be exceeded. The validity of
LED Lamp type 290mm LED Strip Length
this warranty may be affected if a customer account is trading outside our terms and conditions of sale. In
REMOTE
IP20 IP rating CONTROL Remote Control Included no event shall ELD Lighting be liable for any loss of profits, business, revenue, anticipated savings, special
indirect or consequential losses caused by a failed product, even if foreseeable by or in the contemplation of
69mm Cut hole diameter INSTANT Instant Start the company.
START
TOP Plug Type 0-100% Dimmable
Excluded from the warranty:
2.0m Cable length CRI CRI Colour Rendering Index
95
90
• Maintenance and consumables... (e.g. batteries of any type used in emergency products or remote
controls).
ELD Lighting, Unit 6, Hemmells Park, Hemmells, Laindon, Essex, SS15 6GF • Plastics parts (e.g. Polycarbonate or Acrylic), stainless steel finishes to the extent they discolour,
corrosion or embrittle due to natural ageing process.
01223 491168 • Defects due to accidental damage, misuse, misapplication, storage damage, negligence and acts of God.

• Warranty is void if any modifications to the product are made or warranty seals broken.
sales@eldlighting.co.uk www.eldlighting.co.uk @eldlighting @eldlighting
ELD Lighting reserves the right to make the final decision on the validity of any claim.

Statutory warranty claims are unaffected by this warranty and shall apply independently and in parallel.